Effective Date: February 15, 2025
At Mass Washer Repair, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us about washer repair in Massachusetts.
Information We Collect
When you call or contact us through our website, we may collect your name, phone number, email address, service address, and details about your washer or repair request.
Our website may also collect basic technical information, such as your browser type, device, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to questions, arrange and provide washer repair services, communicate about your request, and maintain our business records.
We may also use website information to understand how visitors use our site, improve its content and performance, and protect it from misuse.
Cookies and Tracking
Our website may use cookies or similar technologies to remember preferences, support site features, and understand website traffic.
You can manage cookies through your browser settings. Blocking cookies may affect how some website features work.
Analytics and Third-Party Tools
We may use analytics or website tools provided by third parties to measure site traffic, improve website performance, or support communications.
These providers may collect information through cookies or similar technologies under their own privacy policies. We do not control those policies.
Data Sharing and Disclosure
We do not sell your personal information. We share it with service providers that help us operate our website, communicate with you, or provide our services, and only as needed for those purposes.
We may disclose information when required by law, to respond to valid legal requests, or to protect our customers, business, and website.
Data Retention
We keep personal information for as long as needed to respond to you, provide services, maintain appropriate business records, and meet legal requirements.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove details that identify you.
Data Security
We use reasonable safeguards to protect the information you share with us from unauthorized access, loss, or misuse.
No website or electronic transmission is completely secure, so we cannot guarantee absolute security.
Your Rights
You can contact us to ask about personal information you have shared with us, request a correction, or ask us to delete it where applicable.
You can also opt out of nonessential marketing messages by following the instructions in the message or contacting us directly. We may need to retain certain records when required by law or needed to complete a service.
Children's Privacy
Our website and services are intended for adults arranging washer repair. We do not knowingly collect personal information from children under 13.
If you believe a child has shared personal information with us, contact us and we will take steps to address the request.
Changes to This Policy
We may update this policy as our website, services, or legal requirements change. We will post the updated version on this page and revise the effective date.
Privacy Contact
Phone: +18665940052
Address: Massachusetts